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Gannon, M J and Smith, N J (2011) An effective outline business case to facilitate successful decision-making. Construction Management and Economics, 29(02), 185–97.

Hung, Y-H, Smith-Jackson, T and Winchester, W (2011) Use of attitude congruence to identify safety interventions for small residential builders. Construction Management and Economics, 29(02), 113–30.

Kim, Y-W and Kim, S-C (2011) Cost analysis of information technology-assisted quality inspection using activity-based costing. Construction Management and Economics, 29(02), 163–72.

Liu, A M M, Fellows, R and Tuuli, M M (2011) The role of corporate citizenship values in promoting corporate social performance: towards a conceptual model and a research agenda. Construction Management and Economics, 29(02), 173–83.

Styhre, A (2011) In the circuit of credibility: construction workers and the norms of "a good job". Construction Management and Economics, 29(02), 199–209.

Teo, M M and Loosemore, M (2011) Community-based protest against construction projects: a case study of movement continuity. Construction Management and Economics, 29(02), 131–44.

Yang, J, Shen, P Q, Bourne, L, Ho, C M-F and Xue, X (2011) A typology of operational approaches for stakeholder analysis and engagement. Construction Management and Economics, 29(02), 145–62.

  • Type: Journal Article
  • Keywords: stakeholder analysis; stakeholder engagement; contingency
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446193.2010.521759
  • Abstract:
    Stakeholder analysis and engagement are the main tasks in stakeholder management. To identify operational approaches for stakeholder analysis and engagement, six interviews and a questionnaire survey were conducted in Hong Kong, and an additional 15 interviews were held in Australia. The main finding is a typology of practical approaches for practitioners in construction. A total of 30 approaches are comprised in the typology, and they are classified by application. To test the usefulness of the typology, action research is applied to two real-life projects in Australia. The implication is that the selection of the approaches is an art and a contingency approach as well, requiring practitioners’ judgments. Each approach has its strengths and limitations, so the most appropriate way for effective stakeholder management is to use a combination of elements from each approach as circumstances dictate. This study can serve as a reference for the systematic consideration of the project management team about the operational approaches for stakeholder management in construction projects.